FAQs

Frequently Asked Questions

 

1.  How do I place an order?

Browse our products, select the items you want, add them to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment information, then confirm your order.

 

 2.  What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay for secure and convenient payments.

 

 3.  How long does shipping take?

Standard shipping typically takes 3-7 business days within the US. International shipping may take 7-14 business days depending on your location.

 

 4.  What is your return policy?

We accept returns within 30 days of delivery as long as the item is unused and in its original packaging. Some products, like personal care items, may not be refunded for hygiene reasons. Check our Return Policy for full details.

 

 5.  Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.

 

 6.  How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also check your order status in our Order Tracking page.

 

7.  What if my order arrives damaged?

Please contact us within 48 hours with photos of the product and packaging. We’ll arrange a replacement or refund.